Project Report of TQM (Total Quality Management) on Maruti Service Plant India

This project is being uploaded on the request of Mr. Kishor from India. This project briefly describes the implementation of overall TQM (Total Quality Management) System in Maruti Service Plant India. TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. This project report illustrates the Product and Services offered by firm and defines the term TQM. After that report shows the step by step implementation of TQM (Total Quality Management) System in Maruti Service Plant India.



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